Returns & Exchanges

At Busby & Fox, we want you to feel confident and beautiful in every piece you purchase. If your order isn't quite right, you can return any unworn items with tags attached within 28 days of receipt for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully pack your items in their original packaging, ensuring all garment tags remain attached and the items are in their original, unworn condition.

3

Send It Back

Generate and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated courier point.

4

Receive Your Refund

Once our team receives and inspects your return, we will process your refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing